Over the past few days i have been concentrating on researching new applications for the VIT Live product range. The horrid weather outside didn’t put me off taking advantage of working from my quiet office at home, i regularly looked out the window wishing the snow would clear, giving me the opportunity to visit our offices, staff and some customers, but my finger crossing didn’t amount to any good, the snow continued to drop, disqualifying any chance of moving from my position.
No fear, my research has produced some very interesting results. For some time now our regular customer poll results suggested a requirement to reduce long term maintenance costs of on site hardware like servers, PC’s and network devices more than any other item.
While more than 64% of our users are Thin Client active (use Dumb Terminals connected to Terminal Servers), the consensus is we should be doing even more to reduce long term spending on annual service and replacement costs.
In 2010 our management team will be announcing a list of incentives which will mean further developing our products to reduce and in some cases eliminate the requirement of a powerful central server. Already i can hear you getting excited 
Of course any changes to our products that removes or reduces the amount of hardware required to run, means plenty of more spare cash going straight back to you, the customer.
So why are we so keen to take money away from our shareholders pockets and back to you?
Well frankly it makes sound business sense! For every server we have at a customer location, a dedicated first line support engineer is also required. Also our licensing overheads increase which in turn increases your over annual agreement.
While it is too early to announce exactly what changes we will make this year, i can assure all customers we are doing everything we can to continue our brand of putting the user needs first. As we go forward in to this unsteady financial environment, now is the time to be using our talented in house technicians to develop ways of changing the way our products work, while maintaining solid familiarity and without any need for training or interface changes.
I can however announce we will be looking first at alternative, energy efficient methods of delivering email. (Teaser)!
I am so excited about 2010, studies suggest our climate is steadily improving and the technology sector held its own even when the chips were down. A toast to 2010! a happy new year to you all.
Dearg O’Bartuin
Founder & Project Director
VIT Live
